Several years ago, I mentioned to a friend that I couldn’t stand receiving SOME holiday letters because of the things people write in...

Tis the season for holiday gatherings including those at work and in your professional organizations. These events can be great times to...

This week, I’m posting my blog early because with Thanksgiving just two days away, we’re officially starting the holiday season-...

The money taboo is nothing new. For most of us, how much we have, how we choose to spend it, and whether we’re having financial...

15 years ago, when we put a pool in our backyard, I had the unfortunate honor of being the only person home when they “turned over” the...

Not many people realize that silence is a very powerful communication tool—sometimes even more powerful than nonverbal communication or...

While the entire Texas coast is still trying to recover from Hurricane Harvey, many of my clients who were affected by the storm are...

One of my personal pet peeves is bad voicemail greetings. I can’t stand calling someone’s home and hearing a four year old giving a...

Most people would rather get a root canal than initiate a conflict or problem discussion with a coworker, employee or family member....

In the 20 plus years I’ve been in the adult working world, I’ve found that people vary greatly in their ability to “leave it at the...

One of the things I’ve noticed about the organizations I’ve served in more than 20 years in business, is that the organization’s...

I’m sorry, but was I wrong to be upset? Here it was, well after 10 am and he knew YESTERDAY there was a problem. Why didn’t he let me...

I recently received an email from a manager asking for help. She works in a medium-sized organization and struggles with delegation, even...

The other day I was in a doctor’s office waiting room when a woman sitting across the way said LOUDLY to the man next to her, “What time...

As a communication fanatic, I may be biased, but I think it’s time people stop taking communication for granted and start adding up the...

This week, I’m heading to the biggest conference of the year for professional speakers, the National Speakers Association’s Influence...

Let’s face it, most people would rather have a root canal than add another meeting to their calendar. With the average business person...

In my “Monday Motivation for Performance Communicators,” email this week, I wrote about why we need to stop doing so much whining. But...

Women represent 50% of the population, 60% of college degree earners, 47% of the US workforce, and hold 52% of professional jobs....

Over the past week, the word “Accountability” has come up over and over again. Every time I hear the word “accountability,” it pushes one...