At the end of the day, the bottom line with communication is to create a win-win situation between you and your audience. In a nutshell,...

Whether you're a first-time job seeker or a seasoned, professional job hunter, the first step toward getting the position you deserve is...

Whether you’re a first-time job seeker or a seasoned, professional job hunter, the first step toward getting the position you deserve is...

Whether you're in a job interview, meeting new people, or catching up with an old friend, a great conversation is more than just, "I...

Whether you’re in a job interview, meeting new people, or catching up with an old friend, a great conversation is more than just, “I...

I've been on the road training for the past two weeks and will basically be gone for the next four weeks as well. Although I have e-mail...

I’ve been on the road training for the past two weeks and will basically be gone for the next four weeks as well. Although I have e-mail...

When writing this blog, I often get long-winded in my attempt to explain, define, provide examples, etc., so that people, "get it."...

When writing this blog, I often get long-winded in my attempt to explain, define, provide examples, etc., so that people, “get it.”...

When my college interpersonal communication class last met, we discussed the role of self-perception, in the communication process. Part...

In preparing for our January “Lunch & Learn” workshop Get Organized Now: Organizing Techniques for Extraordinary Results, I had a...

Most people don’t like to make New Year’s Resolutions because they don’t last much past January 10th. However, this year, I’m making this...

Happy holidays and best wishes that 2012 will be the best new year ever for you and yours. If you’re new to the blog, please feel free to...

I could blame it on tough financial times, but money has probably always been difficult for people to discuss. For most of us, how much...

Regardless of the size of your organization or the nature of your business, if you're not on board the social media train, you'll be left...

In the 20 plus years I’ve been in the adult working world, I’ve found that people vary greatly in their ability to “leave it at the...

If you've ever seen one of those "When Animals Go Bad," reality T.V. shows, you know they're based on stories and sometimes graphic...

I have a lot of respect for teachers. Dealing with overcrowded classrooms, budget cuts, and having to pay for many of your classroom...

It got me thinking about what the girl in the picture has learned in the years since the picture was taken. The first two things that...

This week, guest blogger Bryan Grossman shares some thoughts on communication and customer service. Bryan is a freelance writer/editor at...