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Are You Afraid to Tell People What to Do?
I recently received an email from a manager asking for help. She works in a medium-sized organization and struggles with delegation, even...

Amy Castro
Jul 26, 20172 min read


Do You Really Listen to Your Customers?
The other day I was in a doctor’s office waiting room when a woman sitting across the way said LOUDLY to the man next to her, “What time...

Amy Castro
Jul 19, 20172 min read


Is Your Poor Communication Costing You Dearly?
As a communication fanatic, I may be biased, but I think it’s time people stop taking communication for granted and start adding up the...

Amy Castro
Jul 12, 20172 min read


5 Proven, Stress-Free Ways to Get a Conversation Started
This week, I’m heading to the biggest conference of the year for professional speakers, the National Speakers Association’s Influence...

Amy Castro
Jul 5, 20172 min read


The #1 mistake that causes meetings to fail
Let’s face it, most people would rather have a root canal than add another meeting to their calendar. With the average business person...

Amy Castro
Jun 28, 20172 min read


Tired of workplace whining? Here’s how to make it stop
In my “Monday Motivation for Performance Communicators,” email this week, I wrote about why we need to stop doing so much whining. But...

Amy Castro
Jun 21, 20173 min read


Top 6 Communication Mistakes That Keep Women From Becoming Leaders
Women represent 50% of the population, 60% of college degree earners, 47% of the US workforce, and hold 52% of professional jobs....

Amy Castro
Jun 14, 20172 min read


Accountability is the Language of Successful Leaders
Over the past week, the word “Accountability” has come up over and over again. Every time I hear the word “accountability,” it pushes one...

Amy Castro
Jun 7, 20173 min read


It’s Time to Stop Believing These Motivation Myths
Motivation. The elusive Holy Grail of managers around the world. “Why aren’t my employees motivated?” “How can I motivate my employees?”...

Amy Castro
May 31, 20173 min read


Four Lessons Learned from Jim Collins – Applied to Communication
On Monday, I was lucky enough to attend the opening keynote address at the Government Finance Officers Association which was presented by...

Amy Castro
May 24, 20173 min read


When Communication Fails, Look in the Mirror First
If you’ve ever seen one of those “When Animals Attack,” reality television shows, you know they’re based on stories and sometimes graphic...

Amy Castro
May 18, 20172 min read
My Top 10 Favorite Quotes About Communication
As far as I’m concerned, communication is the key to success in everything we do. From our relationships to our work, communication is...

Amy Castro
May 10, 20172 min read


If the truth hurts, should you be honest?
I doubt there’s anyone reading this who hasn’t heard the saying, “honesty is the best policy.” It’s a simple statement about telling the...

Amy Castro
May 4, 20174 min read


Are your social media comments unprofessional?
Sometimes I feel like a social media lurker. I know I’m supposed to be actively posting on Facebook, LinkedIn, Twitter, etc., and I’m...

Amy Castro
Apr 26, 20173 min read


No one admits to being one, but are you a blamer?
Today I facilitated a workshop for one of my favorite AND my longest- running client, Harris County Texas! It was a great group and our...

Amy Castro
Apr 19, 20173 min read


8 Reasons Your Organization MUST Have Standard Operating Procedures
Right now, I’m writing this post from a hospital waiting room while my best friend is in surgery. Sitting with her in pre-op and...

Amy Castro
Apr 14, 20174 min read


6 Huge Discipline Mistakes of Weak Leaders
It doesn’t matter if you’re a small business owner, department manager, or CEO of a large corporation, discipline is something that comes...

Amy Castro
Apr 6, 20173 min read
10 Reasons Why You Should Be More Enthusiastic
As many of you know, I currently have 10 puppies living at my house. Now I will tell you, 10 puppies can be noisy, messy, and a bit of a...

Amy Castro
Mar 29, 20172 min read


It’s not crazy to talk to yourself- it’s awesome!
Very often, when we’re driving in the car together, my daughter will suddenly ask, “Who are you talking to?” She does this because she...

Amy Castro
Mar 27, 20172 min read


How to Know if You Talk Too Damn Much
As someone who speaks for a living, I can talk . . . a lot . . . about a lot of things. However, the difference between me and the...

Amy Castro
Mar 22, 20173 min read
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