Not many people realize that silence is a very powerful communication tool—sometimes even more powerful than nonverbal communication or...

A recent “Dealing with Difficult People” breakfast workshop reminded me that sometimes, when all else fails, it’s best to just get rid of...

“Love love love” is in the air this week! I was trying to think of a Valentine’s Day related post for this year and looked to last year’s...

When I teach workshops on communication, I always mention that it seems most people use their best communication skills with strangers...

Someone I know was recently diagnosed with cancer. This weekend, I learned he had died. Although we were really just acquaintances, his...

When I started the Practical Communication Blog, my second post was entitled, “What You Don’t Know About Nonverbal Communication Can Hurt...

When my college interpersonal communication class last met, we discussed the role of self-perception, in the communication process. Part...

Most people don’t like to make New Year’s Resolutions because they don’t last much past January 10th. However, this year, I’m making this...

I could blame it on tough financial times, but money has probably always been difficult for people to discuss. For most of us, how much...

In the 20 plus years I’ve been in the adult working world, I’ve found that people vary greatly in their ability to “leave it at the...

I have a lot of respect for teachers. Dealing with overcrowded classrooms, budget cuts, and having to pay for many of your classroom...

This week, guest blogger Bryan Grossman shares some thoughts on communication and customer service. Bryan is a freelance writer/editor at...

Please—a simple word that shouldn’t require a reminder. Our mothers demanded it when we were children. “What’s the magic word?” “What do...

“Imagine passing a home under construction and watching the carpenter attempt to build the house with only a hammer and screwdriver. He...