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Three simple steps for responding to negativity the RIGHT way
A few weeks ago, I put out a “cry for help” on Facebook because I was stuck for ideas for my blog. One of the topics that came up and was...

Amy Castro
Feb 7, 20183 min read


Why People Lie and How to Get Them to be Honest
Most of us would say that we hate it when people lie to us. However, if we’re honest, we’d admit that we’re all liars at one time or...

Amy Castro
Jan 31, 20183 min read


Why Pets are the Best Listeners
If you have pets, you probably spend at least some time each day talking to them. On an intellectual level, most of us realize that our...

Amy Castro
Jan 24, 20182 min read


This is the year you should finally stop being your own worst critic
If you’re a friend of mine, or you’ve been in one of my audiences, you may have heard me mention that I am a critic . . . of people,...

Amy Castro
Jan 18, 20182 min read
New Years Resolution: Eliminate These Life-Limiting Words From Your Vocabulary
Most people don't like to make New Year's Resolutions because they don't last much past January 10th. However, this year, I challenge you...

Amy Castro
Dec 27, 20172 min read


10 Communication Gifts You Should Give This Holiday Season
The holiday season is a time when many people turn their attention to giving. Although this should be a joyful process, it is often one...

Amy Castro
Dec 20, 20172 min read


STOP! Read This Before Mailing Your Holiday Card or Letter
Several years ago, I mentioned to a friend that I couldn’t stand receiving SOME holiday letters because of the things people write in...

Amy Castro
Dec 6, 20173 min read


How to Keep it Professional at Professional Holiday Events
Tis the season for holiday gatherings including those at work and in your professional organizations. These events can be great times to...

Amy Castro
Nov 29, 20173 min read


Never bring these things up at the holiday dinner table
This week, I’m posting my blog early because with Thanksgiving just two days away, we’re officially starting the holiday season-...

Amy Castro
Nov 20, 20172 min read


How to talk about money without starting a conflict
The money taboo is nothing new. For most of us, how much we have, how we choose to spend it, and whether we’re having financial...

Amy Castro
Nov 15, 20174 min read
What the pool guy taught me about being courteous
15 years ago, when we put a pool in our backyard, I had the unfortunate honor of being the only person home when they “turned over” the...

Amy Castro
Nov 8, 20172 min read


How to End a Friendship (Or Keep One From Starting)
In a post a few years ago, I advocated “Getting Rid of Dead Weight Once and For All.” However, for many people, it’s one thing to know...

Amy Castro
Nov 1, 20172 min read


5 Tips for Using Silence to Your Advantage
Not many people realize that silence is a very powerful communication tool—sometimes even more powerful than nonverbal communication or...

Amy Castro
Oct 25, 20173 min read


Why a Crisis is the Best Test of Your Communication and the Worst Time to Find Out It’s Not Wo
While the entire Texas coast is still trying to recover from Hurricane Harvey, many of my clients who were affected by the storm are...

Amy Castro
Oct 11, 20173 min read


6 simple steps to the perfect voicemail greeting
One of my personal pet peeves is bad voicemail greetings. I can’t stand calling someone’s home and hearing a four year old giving a...

Amy Castro
Oct 4, 20172 min read


Crush Every Problem Discussion in Four Simple Steps
Most people would rather get a root canal than initiate a conflict or problem discussion with a coworker, employee or family member....

Amy Castro
Sep 27, 20174 min read


How to Stop Coworkers from Sharing Their Personal Business
In the 20 plus years I’ve been in the adult working world, I’ve found that people vary greatly in their ability to “leave it at the...

Amy Castro
Sep 13, 20173 min read


What you don’t know about your conflict style could crush your organization (and your career)
One of the things I’ve noticed about the organizations I’ve served in more than 20 years in business, is that the organization’s...

Amy Castro
Aug 23, 20173 min read
To really listen, you need to listen between the lines
How many times have you been in a situation when a person's mouth said one thing, but everything else about them seemed to be saying...

Amy Castro
Aug 16, 20172 min read


5 Reasons You Need to Do a Better Job of Keeping Employees in the Loop
I’m sorry, but was I wrong to be upset? Here it was, well after 10 am and he knew YESTERDAY there was a problem. Why didn’t he let me...

Amy Castro
Aug 9, 20172 min read
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