TheMsEngineerWay.com When to Communicate from the Heart We’ve learned that effective communication should come from the heart, and I...

I just couldn’t leave Zuzu at the facility as I felt she needed some real TLC, so much to my family’s dismay, I brought her home. From...

Several years ago, I mentioned to a friend that I couldn’t stand receiving SOME holiday letters because of the things people write in...

I’m a critic. There, I said it. I’m critical of myself and critical of others (although I don’t usually VOICE my criticism of others to...

The holidays should be a time of joy, gratitude, and togetherness. However, for some, it’s a time of stress, family drama, and poor...

As we head into the last month of 2016, I was thinking about the things I had on my "to do" list for this year that I've still not...

This week, I’m combining my regular “Monday Motivation for Performance Communicators,” with my blog because with Thanksgiving just a few...

For many of us, it’s the first word we learn, thus the popularity of baby T-shirts that read, “My name is No No” on the front. We learn...

Last weekend I spent time with some of my NSA colleagues at beautiful High Point University in High Point, North Carolina. If you've...

Customer service is one of the most important aspects of any successful business and I write about it a lot. This week, I wanted to share...

“Couldn’t you be doing something more productive with your time?” This is one of my favorite sayings. It is such a mantra around my...

NOT APPROACHABLE! It may as well be written on the person’s forehead. First, there’s the lack of acknowledgement when you approach. Then,...

Pretty soon after we're born, our parents start encouraging us to talk. "Say mama," or "Say dada," they cajole, beg and bribe us to...

Back East where I'm from, it's a fall tradition for many families to take an afternoon trip to a local farm to pick out Halloween...

There are a lot of things we know we SHOULD do- exercise more, be kinder to people, eat healthier, get a jump start on that project....

Sharon Maaz, president of the Association of Business and Professional Women, wondered the same thing. In this week’s VLOG post, I answer...

It’s Sunday afternoon and my husband has just fallen off a ladder, out of a tree, and onto the ground. It all started when he went out to...

This week’s blog post is a guest post about conflict resolution by Rob Pennington, Ph.D. Dr. Rob is an educational psychologist who...

Many of us walk through life thinking other people push our buttons. That guy who cuts us off on the freeway makes us mad. The woman who...

One day, when my daughter was in college, she called me in a panic because that afternoon she was going to be giving her first campus...