“Thanks for passing the ketchup,” works. “Hey Bob, thanks for the kidney,” seems to fall short. –From “Practical Communication: 25 Tips,...

Let’s face it, most people love to talk more than they like to listen. The squeaky wheel gets the grease after all, right? In fact,...

Let’s face it. There are some conversations that nobody really wants to have– from  confronting an employee at work to talking to a...

“Isn’t that rude?” she asked. She was obviously a nicer person than I am, since she had to ask. Of course it’s rude, disrespectful,...

Although they’re often a lot of work, caring for them is very rewarding, quite entertaining, and surprisingly educational. Here are some...

When you were a child and were angry, upset, hurt, or frustrated, you probably didn’t have the words to express your emotions. It’s a...

Not many people realize that silence is a very powerful communication tool—sometimes even more powerful than nonverbal communication or...

Most people don’t like to make New Year’s Resolutions because they don’t last much past January 10th. However, this year, I’m making this...

“Imagine passing a home under construction and watching the carpenter attempt to build the house with only a hammer and screwdriver. He...