Your heart is pounding. Your thoughts are racing. You’re in a total panic. Why? You have Electronic Communication Regret, commonly known...

With Independence Day just two days away, I’ve been thinking a lot about the things that hold us back in life and keep us from being...

Last week, I shared some common mistakes many meeting facilitators make when conducting meetings and I shared tips on how you can avoid...

How many times have you sat through meetings where discussions got off track, tempers flared, and the meeting ran longer than scheduled?...

"Hey, I'm having a meeting this afternoon, do you want to come?" "Yes! HOORAY! Thanks so much for asking!" Said no one ever. Millions of...

“So . . . how’s it going?” “Fine.” Of course, you’re not going to ask all the questions at the same time. Simply ask a few relevant...

Although they’re often a lot of work, caring for them is very rewarding, quite entertaining, and surprisingly educational. Here are some...

If honesty is the best policy, why is so difficult to be truly honest? Here are 5 tips for sharing your truth in a way others can hear it.

Great leaders know that discipline is just one of those things that comes with the job. However, most people who find themselves in...

This week has been a very hectic week for me, and it’s only Wednesday as I write this post. I’ve had many competing priorities and...

One of my personal pet peeves is bad voicemail greetings. I can’t stand calling someone’s home and hearing a four year old giving a...

As I caught up on my favorite shows and watched a few new ones, I realized that although we often think of television as a colossal,...

Every time I teach a “Making Meetings Work” workshop, I ask the group, “How many of you enjoy going to meetings?” Can you guess how many...

Technical expertise isn't enough to ensure career success. You must have excellent communication skills to achieve career longevity.

Over the years, I’ve discovered that there are two types of people when it comes to the issue of accountability. The first is the...

Every day we interact with others, “notice” their behavior, and then proceed to draw conclusions about what it is, what it means, etc....

Ah, performance appraisals. Some people hate them and the rest hate them too. As a result, many organizations are questioning the need...

When you accept the title of leader, manager, supervisor, or any other title that puts you in charge of a group of people, you also...

From advice that says you should imagine your audience naked to make yourself more comfortable when giving a speech, to the “fact” that...

Case in point, the simple act of changing the toilet paper roll in the restroom. She just couldn’t understand how someone could be so...