Although they’re often a lot of work, caring for them is very rewarding, quite entertaining, and surprisingly educational. Here are some...

This week has been a very hectic week for me, and it’s only Wednesday as I write this post. I’ve had many competing priorities and...

One of my personal pet peeves is bad voicemail greetings. I can’t stand calling someone’s home and hearing a four year old giving a...

As I caught up on my favorite shows and watched a few new ones, I realized that although we often think of television as a colossal,...

Every time I teach a “Making Meetings Work” workshop, I ask the group, “How many of you enjoy going to meetings?” Can you guess how many...

Over the years, I’ve discovered that there are two types of people when it comes to the issue of accountability. The first is the...

Every day we interact with others, “notice” their behavior, and then proceed to draw conclusions about what it is, what it means, etc....

Ah, performance appraisals. Some people hate them and the rest hate them too. As a result, many organizations are questioning the need...

From advice that says you should imagine your audience naked to make yourself more comfortable when giving a speech, to the “fact” that...

The other day I was facilitating a workshop for a group of attorneys on the subject of employee motivation. We’d just finished discussing...

As January is a time for reflection on the past and planning for the future, I decided to go back through every blog post I’ve written...

“Words – so innocent and powerless as they are, as standing in a dictionary, how potent for good and evil they become in the hands of one...

This week, I’ve taught several “Business Impression” workshops. In these sessions we’ve discussed everything from dress and appearance to...

Every year, many people resolve to make the coming year their “best ever” by making resolutions for better behavior. The most common...

Last week, I targeted advice givers and provided tips for offering advice in a way that makes it more palatable to the receiver. However,...

Okay, before I get started, I have to admit one of my many flaws: I DO NOT like being told what to do. My natural instinct when someone...

I was at lunch with a friend recently who was lamenting that she seemed to be a magnet for these people. She related several examples;...

I’m all about building rapport, communicating, and creating great relationships with people at work, including your boss. However, there...

I was facilitating an employment interviewing workshop the other day and as we were discussing why people were taking the course, one...

“Life’s too short to drink bad coffee.” The comment came from my Bestie Bev, who was pretty much appalled that I would reheat a cup of...