As January is a time for reflection on the past and planning for the future, I decided to go back through every blog post I’ve written...

This week, I’ve taught several “Business Impression” workshops. In these sessions we’ve discussed everything from dress and appearance to...

Every year, many people resolve to make the coming year their “best ever” by making resolutions for better behavior. The most common...

Last week, I targeted advice givers and provided tips for offering advice in a way that makes it more palatable to the receiver. However,...

Okay, before I get started, I have to admit one of my many flaws: I DO NOT like being told what to do. My natural instinct when someone...

I’m all about building rapport, communicating, and creating great relationships with people at work, including your boss. However, there...

I was facilitating an employment interviewing workshop the other day and as we were discussing why people were taking the course, one...

“Life’s too short to drink bad coffee.” The comment came from my Bestie Bev, who was pretty much appalled that I would reheat a cup of...

When you were a child and were angry, upset, hurt, or frustrated, you probably didn’t have the words to express your emotions. It’s a...

Thanksgiving is the kick-off to the holiday season. It’s often the first chance for family and friends to gather in large groups and...

Last week’s post, Identifying Generations in Your Workplace,  focused on identifying and understanding the five generations in the...

The first step in bridging the workplace generation gap is understanding that you have one and how extensive it is. By identifying your...

Most people don’t put much thought into what typeface they use when sending an email or creating a document. Some might avoid Comic in a...

I wrote this blog post when my daughter, now a rising junior, first went off to college. For those whose children will be going off to...

Every morning for the past three weeks, we’ve traveled together to downtown Houston to spend an hour or two at Gulf Coast Veterinary...

If you’re searching for a new job, the first hurdle you’ll have to cross is getting that job interview. In today’s competitive job...

Not many people realize that silence is a very powerful communication tool—sometimes even more powerful than nonverbal communication or...

Last week, I discussed the evolution of criticism, constructive criticism, and constructive feedback. I also outlined the benefits of...

Over the years, I’ve seen an evolution in terms used for negative feedback. The first term I remember hearing is “constructive...

A recent “Dealing with Difficult People” breakfast workshop reminded me that sometimes, when all else fails, it’s best to just get rid of...